Referrals
Refer someone to United As 1
Support coordinators, hospitals, allied health professionals, families and other providers can refer someone to us. We'll contact you, and the person, and keep you updated.
Three ways to refer
Whichever suits you
By phone
Call 0406 968 719. We'll take the details and talk through what the person needs.
By email
Email admin@unitedas1.com.au with the person's name, a contact number, and the best time to call. Please don't include health information in an email.
Online, coming with our app
Our secure online referral form keeps the person's information private. It opens with the United As 1 app.
Before you refer
What helps us act quickly
A referral is handing us someone's personal information, so we'll always check that they know.
Good to include
Let the person know you're referring them, and ask for their agreement to share their details with us, if you can.
Tell us how their plan is managed, and who their plan manager or coordinator is.
Tell us what support they're looking for, and the areas they live in.
If it's urgent, say so. We'll call you back the same day where we can.
After you refer
What happens next
1
We call you
We confirm the referral and ask anything we need to know.
2
We contact the person
A friendly conversation about what they're looking for, with no pressure.
3
Intake and agreement
We go through the intake form and service agreement with them, with you involved if they'd like.
4
Support starts
We introduce their worker, and you can follow progress in the app with their permission.
Ready to refer?
Call us or send an email. We'll be in touch with you and the person you're referring.